Tires Sales Truck Tire Refund and Returns Policy

At Tires Sales, we strive to ensure your complete satisfaction with every truck tire purchase. We understand that circumstances may arise where a refund or return is necessary. This policy outlines the guidelines and procedures for refund and returns related to truck tire purchases. Please read this policy carefully before making a purchase.

  1. Eligibility for Refund and Returns:

    • Truck tires are eligible for a refund or return within 30 days from the date of purchase.
    • The truck tires must be unused, undamaged, and in their original condition, including packaging and labels.
  2. Refund and Returns Process:

    • To initiate a refund or return, please contact our customer service team at contact@tyres-sales.com.
    • Provide your order details, including the purchase date, invoice number, and tire specifications.
    • Our customer service team will guide you through the process and provide you with the necessary instructions.
  3. Refund and Returns Conditions:

    • Refunds and returns are subject to inspection and approval by our team.
    • The truck tires must not have been mounted, installed, or driven on.
    • Any signs of damage, wear, or modification may void the refund or return eligibility.
    • The customer is responsible for the return shipping costs unless the return is due to our error or a defective product.
  4. Refund and Returns Options:

    • Refunds: Once the returned truck tires are inspected and approved, we will process the refund within 3 business days. The refund will be issued to the original payment method.
    • Returns for Exchange: If you wish to exchange the truck tires for a different size or model, we will assist you in selecting the appropriate replacement. Additional charges may apply for price differences or shipping costs.
  5. Non-Refundable Items:

    • Any truck tires that do not meet the eligibility criteria stated in section 1 are non-refundable.
    • Used or damaged truck tires are non-refundable, except in cases of manufacturer defects covered by warranty.
  6. Warranty Claims:

    • Warranty claims for truck tires are subject to the specific warranty provided by the tire manufacturer. Please refer to the manufacturer’s warranty information for details on warranty coverage and claims procedures.

Note: Tires Sales reserves the right to modify or update this Refund and Returns Policy at any time without prior notice. It is recommended to review the policy periodically for any changes.

If you have any questions or need further clarification regarding our refund and returns policy for truck tires, please contact our customer service team at contact@tyres-sales.com. We are here to assist you and ensure a smooth experience with your truck tire purchase.

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